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Designing Anthropomorphic Conversational Agents in Enterprises. A Nascent Theory and Conceptual Framework for Fostering a Human-Like Interaction

by Matthias Schumann, Jörg Biethahn, Lutz M. Kolbe

ISBN 13: 9783736972162

Format: Hardcover (248 pages)
Publisher: Cuvillier
Published: 25 May 2020

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